Delay in funds being paid

Item: Bidvest Bank
Rating: 2
Author: Nicole D

I withdrew money from my pioneer account on Friday the 3 January 2025 and filled in a mandate sent from bidvest bank on Friday filled everything in and it was sent and verified successfully I have still not received my funds .

Helpful (0)

Replies (1)

Bidvest Bank's replyOfficial

07 Jan 2025, 11:13

Good day, Nicole

We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.

We appreciate your patience.

Regards,

Bidvest Bank Team

Bidvest Bank's reply07 Jan 2025, 11:13

Official

Good day, Nicole

We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.

We appreciate your patience.

Regards,

Bidvest Bank Team