MS
Marion S
1 reviews | Active since Mar 2009
17 Oct 2024, 14:42
Completion error on mandate
I'll add my details to the list of people that can't complete their mandate, can't get through to anyone and so I can't get paid. I have already signed a mandate for this year, why am I being asked again??
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Bidvest Bank's replyOfficial
21 Oct 2024, 13:38Good day, Marion
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible and we are working on resolving this swiftly We appreciate your patience. Regards, Bidvest Bank Team
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible and we are working on resolving this swiftly We appreciate your patience. Regards, Bidvest Bank Team
Bidvest Bank's reply21 Oct 2024, 13:38
Official
Good day, Marion
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible and we are working on resolving this swiftly We appreciate your patience. Regards, Bidvest Bank Team
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible and we are working on resolving this swiftly We appreciate your patience. Regards, Bidvest Bank Team