RK
Richard K
1 reviews | Active since Feb 2017
15 Oct 2024, 12:39
Completion Error
I have received multiple internaltional payments. I have signed this mandate several times before and never had an issue. Today I am getting the "Completion Error" when it is reviewing my bank details.
Calling the number specified does not work and I have had no reply from the Email.
Helpful (0)
Replies (2)0
Replies (2)
Bidvest Bank's replyOfficial
15 Oct 2024, 13:00Good day, RichardWe apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible. We appreciate your patience. Regards, Bidvest Bank Team
Bidvest Bank's reply15 Oct 2024, 13:00
Official
Good day, RichardWe apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible. We appreciate your patience. Regards, Bidvest Bank Team
Bidvest Bank's replyOfficial
15 Oct 2024, 15:19Hello Richard
Please note that we are working on this issue & are hoping to have it resolved soon
Regards
Bidvest Bank Team
Please note that we are working on this issue & are hoping to have it resolved soon
Regards
Bidvest Bank Team
Bidvest Bank's reply15 Oct 2024, 15:19
Official
Hello Richard
Please note that we are working on this issue & are hoping to have it resolved soon
Regards
Bidvest Bank Team
Please note that we are working on this issue & are hoping to have it resolved soon
Regards
Bidvest Bank Team