Closing of the account

the branch consultant failed to inform me of the procedure of closing the account while salary was supposed to be transferred to my account after confirming with me that the account has been reopened on the 20-Nov-15 and would be active for the next 30 days and will close if no transaction is done. somehow their system closed the account on the 24th Nov-15 without letting me know and now with no money transferred to my account the bank is not willing to help out leaving the responsibility to my company to fix this and the process will take up to 14 business days. <br> <br> Now I am sitting with bills to pay and responsibilities to vacate to and the bank just shrugged off leaving me with no means to fulfill my duties. I am completely appalled by the protocols of this bank which causing us customer a lot of grieve!!!! could you do something