DZ
Donovan Z

1 reviews | Active since Aug 2020

25 Feb 2021, 10:20

Capitec and compcare

Had payment for dr de Goede Agreed to pay R 500 per month Unfortunately I made mistake with no on their bank details Usually it rejects as wrong account,but some how forth diget at end was 8 I typed in five At 78 dont see so well .This should have been rejected by bank No they paid money to fnb .complained said they would see what they can do .Nothing surely fnb should return funds . Not. Heard a word Dr degoede now handed me over to Mac clachlin ass .I still can only pay 500 per month but now they want over 3000 Acc was 2800 This procedure was outhouses by Compcare .I was in office at Compcare when they phoned They never paid even though I odours and emailed them ten times Lookslike old people are getting *****ed all the time My bank acc in my wife name NME Van Zyl *** How can I resolve this somehow thanks Don van zyl

0
Replies (1)
Bidvest Bank
Bidvest Bank's reply01 Mar 2021, 08:31
Official
 Hi Donovan,
 
Kindly accept our apology. 
 
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience. 
 
Kind regards 
Bidvest Bank Customer Experience