By far the WORST company

I don’t even know why Old Mutual/Bidvest opened transactional accounts because they do not even know processes when ***** happens on your account, unless they are the ones accessing clients accounts and transfer money out without their authorization! Moruleng Mall consultants are frustraters and wish she ddnt open this useless account. ***** happened on my mother’s account account and they couldn’t care that she’s a pensioner depending on her pension fund money to survive and told me that she should’ve reported the matter immediately. She explained that her SIM card was ported without her knowledge and not understanding what porting she called Vodacom to try solve the matter not knowing that the people porting her number were accessing her accounts and transferring her only surviving savings to their account. Nwabisa Mazimela emailed her and told her she should’ve read terms and conditions and unfortunately they investigated and this was her fault for only reporting the matter “later” . Call centre and branches should really get proper training on customer service, telephone and email etiquette. Having worked in other two major banks this was by far the worst customer service I’ve ever come across. I know you won’t act on this but I want other people to see and know to NEVER deal with you!