CE
Charl E
1 reviews | Active since Aug 2019
11 Aug 2019, 10:11
Bidvest World travel card no support
Bidvest World currency card global number is just a number. You get a voice recording on a loop. No answer from anybody. And it is advertised as a 24-hour service. Also no answer from the email address. Totally useless if you need urgent assistance
Helpful (0)
Replies (1)0
Replies (1)
Bidvest Bank's replyOfficial
12 Aug 2019, 09:55 Dear Charl E,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Bidvest Bank's reply12 Aug 2019, 09:55
Official
Dear Charl E,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience