AS
Andre S

1 reviews | Active since Aug 2013

23 Aug 2019, 11:20

Bidvest support ********

Bidvest Bank is the worst bank and support ****s and *****s. I working for a friend and we both have an account. Somebody from a ballet company overseas debited money from my account, I don't at all know them or ever heard from such a company before, when quering this with Bidvest as a ***** I'm told I gave permission and that they can give my money back. so now I'm closing my account me and my friend and also I will inform all my family members and friends to never deal with Bidvest ever.

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Replies (4)
Bidvest Bank
Bidvest Bank's reply23 Aug 2019, 11:32
Official
 
 Dear Andre, 
 
Kindly accept our apology. 
 
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management and they will be in contact with you as soon as they can. We appreciate your patience. 
 
Kind regards 
 
Bidvest Bank Customer Experience 

 
AS
Andre S's update26 Aug 2019, 08:03
Reviewer Update
Friday I did try to contact you 3 time but the person on the switchboard don't know about you
the case number 10647 and the person is Motshidisi with such lack of s****s he should not be working for the bank well today 2 of use are closing our accounts
Bidvest Bank
Bidvest Bank's reply26 Aug 2019, 10:25
Official
Hi Andre,

Thanks for your response. Has our team called you to resolve this matter with you?

kind regards
Bidvest Bank team
AS
Andre S's update28 Aug 2019, 08:31
Reviewer Update
Up to date Bidvest bank did not contact me, What a useless bank and service