Bidvest review

Item: Bidvest Bank
Rating: 1
Author: Kristen B

I have received a transfer through my wise account and now bidvest has a technical glitch and customer service is so horrible they can't tell me when I'm receiving my payment and I have no idea what is happening.

Helpful (0)

Replies (4)

Kristen B's updateReviewer Update

07 Aug 2024, 12:29

I need my money asap and I am not getting assistance

Kristen B's update07 Aug 2024, 12:29

Reviewer Update

I need my money asap and I am not getting assistance

Bidvest Bank's replyOfficial

07 Aug 2024, 13:57

Good day

We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.

We appreciate your patience.

Regards,

Bidvest Bank Team

Bidvest Bank's reply07 Aug 2024, 13:57

Official

Good day

We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.

We appreciate your patience.

Regards,

Bidvest Bank Team

Kristen B's updateReviewer Update

07 Aug 2024, 16:35

This is not enough. I need assistance because I need my money because of you I disappointed my daughter why are you guys keeping my funds

Kristen B's update07 Aug 2024, 16:35

Reviewer Update

This is not enough. I need assistance because I need my money because of you I disappointed my daughter why are you guys keeping my funds

Bidvest Bank's replyOfficial

08 Aug 2024, 09:35

hi there

We escalated this issue with our team & we believe they were in touch with you
Thank you

Regards
Bidvest Bank Team

Bidvest Bank's reply08 Aug 2024, 09:35

Official

hi there

We escalated this issue with our team & we believe they were in touch with you
Thank you

Regards
Bidvest Bank Team