BIDVEST OLD MUTUAL ***** CASE DISGUSTING ETHICS TOWARDS THE ELDERLY

not even worth ONE STAR. BIDVEST ***** DIVISION. MY ELDERLY FATHER GOT ****** AT CHECKERS WITBANK EVERYTHING UNDER CAMERA SURVEILANCE. HOW THEY OBTAINED HIS PIN CAN BE CLEARLY SEEN AND THEY WITHDREW EVERYTHING FROM HIS OLD MUTUAL ACCOUNT WHICH IS PART OF BIDVEST ,DEALING WITH OLD MUTUAL IS LIKE TALKING TO A ROCK HE FILLED IN ALL THE PAPERWORK AS REQUESTED AND GOT A CASE NUMBER WITH THE SAPS. BIDVEST ***** DIVISION CLAIM THAT THEY DO NOT WANT TO REFUND THE MONEY BACK INTO HIS ACCOUNT AND IT SOUNDS LIKE THEY ARE JUST LOOKING FOR LOOPHOLES NOT TO PAY AN ELDERLY MAN WHO WAS ONCE A PILLAR OF THE COMMUNITY BACK HIS MONEY THAT WAS TAKEN WITHOUT HIS PERMISSION, . THEIR ARGUMENT FOR NOT PAYING OUT IS THE FOLOWING : HIS PIN WAS USED. IT IS CLEAR IN THE SURVEILANCE FOOTAGE HOW THEY OBTAINED HIS PIN. THEN THEY COME WITH THE ARGUMENT THAT HE TOOK TO LONG TO CANCEL HIS CARD. HE IS ELDERLY AND HAD TO PHYSICALLY GO INTO THE BANK WAIT IN A LONG QUE TO BE ASSISTED AND HE DOESNT HAVE INTERNET BANKING TO CANCEL THE CARD IMIDIATELY . THEY DID NOT EVEN REQUEST TO LOOK AT THE SURVEILANCE FOOTAGE. I WOULD RECCOMEND ANYONE TO RATHER STAY AWAY FROM BIDVEST GROUP. AND FIND BETTER BANKING OPTIONS ELSEWHERE. CALLS THEMESELVES A FORENSIC DEPARTMENT BUT DOESNT EVEN LOOK AT THE SURVEILANCE FOOTAGE OF HOW HIS PIN WAS OBTAINED. IF YOU CAN DO THIS TO THE ELDERLY IT IS A SHAME ON YOU . STAY VERY FAR AWAY, ROBBING THE ELDERLY OF THEIR LIVELYHOOD AND DIGNITY.