LS
Louis S
1 reviews | Active since Mar 2019
17 Oct 2024, 16:24
Bidvest mandates department.Reference b823a59c
Still waiting for a responce from their mandates department. Money coming in and there seems to be problems with details. Need to know from them what the problem is but longer than 24hours since receiving an automated reply saying they experience high volumes of emails. Cant run a business on hopes and promises.
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Bidvest Bank's replyOfficial
21 Oct 2024, 13:38Good day, Louis
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible and we are working on resolving this swiftly
We appreciate your patience.
Regards,
Bidvest Bank Team
Bidvest Bank's reply21 Oct 2024, 13:38
Official
Good day, Louis
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible and we are working on resolving this swiftly
We appreciate your patience.
Regards,
Bidvest Bank Team