RP
Riccardo P
1 reviews | Active since Oct 2024
19 Oct 2024, 08:13
Bidvest Mandate Signing Form Broken
Your SARB mandated form is not working. Constantly giving me an error when I know for sure all the details are correct. Four times I have emailed you and never a single reply.
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Bidvest Bank's replyOfficial
21 Oct 2024, 13:42Good day, Riccardo
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible and we are working on resolving this swiftly
We appreciate your patience.
Regards,
Bidvest Bank Team
Bidvest Bank's reply21 Oct 2024, 13:42
Official
Good day, Riccardo
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible and we are working on resolving this swiftly
We appreciate your patience.
Regards,
Bidvest Bank Team