MO
Mary O

1 reviews | Active since Feb 2020

30 Dec 2024, 22:22

BIDVEST FAILING DISMALLY

Can't get the SARB Mandate signed. System doesn't work and Airbnb payouts have been stalled since 16 December. AZA Finance keeps sending messages saying you must be registered as an entity. On 17 December we phoned Airbnb. They have checked everything is in order. Today Bidvest sent the same message. Now number 4 and said case closed. We can't pay our staff and hope they go to the CCMA. Also getting messages from AZA Finance from Kenya and Nairobi. An absolute disaster. Hosts beware. Can only conclude its a ****. Be careful.

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Replies (1)
Bidvest Bank
Bidvest Bank's reply31 Dec 2024, 08:44
Official
Good day, Mary
We apologise for your experience.  Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible. 
 
We appreciate your patience. 
 
Regards, 
Bidvest Bank Team