Bidvest did a remarkable job by hiring Valencia Maseano, because WOW. ***** is rude!

I have stopped using this Bank for quite some time because of certain commitments, and now that I want to reactivate my internet banking profile, I received the worst service ever.

A girl by the name Valencia Moseano, was not willing to assist and she sounded like she has no training on products. She spoke like she was raised by some drunk lady from Alex, and the next day Bidvest did her a favor by giving her a job.

Ngwananyana, you are not cousins to Bidvest. Learn to do your job properly because your attitude wont get you far in corporate.

You do not have to urgency to assist customers.

I further asked for the reference number for the call and she said there's no reference, and i asked to speak to the team leader Thandiwe Phadime. She said she's not available.