KM
Kelebogile M
1 reviews | Active since Nov 2024
05 Nov 2024, 21:13
BIDVEST BANK(NO BANK VERIFICATION) FOR GEPF 2 POTS WITHDRAWAL
GEPF delay payments due to Bidvest bank I am disappointed at Bidvest bank because most of the people including myself we send emails asking them to help us because our bank can not be verified by Gepf amd we have not being paid, they send us the same message saying they are not aware. They did not even reach out to Gepf after they got complaints from their client, I app**** for 2pots on 3September even today no payment due to the fact that the bank can not be verified. Just to make them aware, they are going to lose clients including me.
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Replies (1)Bidvest Bank's replyOfficial
06 Nov 2024, 08:11Good Morning, Kelebogile
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
We appreciate your patience.
Regards,
Bidvest Bank Team
Bidvest Bank's reply06 Nov 2024, 08:11
Official
Good Morning, Kelebogile
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
We appreciate your patience.
Regards,
Bidvest Bank Team
