Bidvest bank wastes your time

I HAVE A COMPLAINT ABOUT BID VEST BANK IN STELLENBOSCH.<br> <br> WHERE, ON THE EMAIL SENT TO ME, OR PER TELEPHONE WHEN I ORDERED THE FOREIGN EXCHANGE, DOES IT SAY I HAVE TO WAIT 30 MINUTES TO GET THE MONEY I ORDERED AND WAS TOLD IS IN THE BRANCH ???<br> <br> I AM LIVID AT THE WASTE OF TIME AND MONEY, FOR ME TO DRIVE INTO STELLENBOSCH AND FIND AND PAY FOR PARKING, AND TO ACHIEVE NOTHING.<br> <br> I WOULD LIKE A FORMAL EXPLANANATION FROM BIDVEST BANK PLEASE.<br>