SM
Sarah M
1 reviews | Active since Dec 2021
05 Nov 2024, 20:50
Bidvest bank unverified for GEPF two pot claims
How I regret banking with Bidvest/ Old mutual money account. First there is no option to cancel unauthorized debit orders. You have to call, and the call will be cut in the process. Now the bank cant be verified for GEPF two pot claims.We cant get our money that we need so much. Will definately change this bank
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Bidvest Bank's replyOfficial
06 Nov 2024, 08:09Good Morning, Sarah
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
We appreciate your patience.
Regards,
Bidvest Bank Team
Bidvest Bank's reply06 Nov 2024, 08:09
Official
Good Morning, Sarah
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
We appreciate your patience.
Regards,
Bidvest Bank Team