LG
Luke G

1 reviews | Active since Feb 2016

25 May 2022, 08:52

BIDVEST BANK SUCKS!

This is the WORST bank I have ever experienced. My wallet was ****** and the ******* starting clearing out my bank account with the tap feature. I stopped the card as soon as I saw the transactions going through on my phone. I was told that I had to fill in a "***** report" form and sign and affidavit regarding the events .Their ***** department took a month to "investigate" the matter and told me that I had no claim because the original card had been used! The implication was that I was lying about the theft of the card. If you do happen to open or have an account with them, realize that if your card is ******, the ******* can clear out your account and you have absolutely NO RECOURSE.

0
Replies (1)
Bidvest Bank
Bidvest Bank's reply15 Jun 2022, 12:20
Official
Hi Luke,

Kindly accept our apologies.
 
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to customer management and they will be in contact with you shortly.

Regards,
Bidvest Bank Team