SM
Sinovuyo M
1 reviews | Active since Sept 2018
27 Feb 2020, 10:25
BIDVEST BANK PATHETIC, THEY CANT EVEN SEND AN EMAIL.
Problems with Bidvest Bank. 1. Their lines are down but they fail to let their customers know. 2. I had a stop order that i had setup on my account, but the recipients did receive the money, when i enquired with Bidvest everything was fine from your side.I spoke to Baxolise she confirmed the account number and the date when it went through from my account. i said to her she must email me the proof of payment SO THAT I CAN GIVE IT TO THE RECIPIENT TO GO TO ENQUIRE WITH FNB. I'M STILL WAITING FOR THAT.
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Replies (1)Bidvest Bank's replyOfficial
02 Mar 2020, 10:25Dear Sinovuyo,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Bidvest Bank's reply02 Mar 2020, 10:25
Official
Dear Sinovuyo,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
