1 reviews | Active since Nov 2017
Bidvest bank Master Currency Waterfront unprofessional
I am so disgusted with the customer service that I have received at Bidvest Bank Master Currency Foreign Exchange at the V&A Waterfront. The consultants has no way of handling customers enquiries instead they are arrogant, rude bad telephone manners , *********** and unprofessional. I phoned the head office to complain about the service no feedback from senior management level. Please stay clear this unprofessional arrogant rude branch.
Dear Darrel,
Kindly accept our apology.
This behaviour contravenes our values and service standards.
Bidvest Bank is committed to providing our customers with excellent service.
This matter has been escalated to Branch Management and they will contact you shortly.
Kind regards
Bidvest Bank Customer Experience
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Dear Darrel,
Kindly accept our apology.
This behaviour contravenes our values and service standards.
Bidvest Bank is committed to providing our customers with excellent service.
This matter has been escalated to Branch Management and they will contact you shortly.
Kind regards
Bidvest Bank Customer Experience
***