BIDVEST BANK IS ****

I had a previous experience with Bidvest Bank where unauthorised withdrawels were made totalling a few thousand stating "itunes/bill"-these were paid by Bidvest even though itunes would never amount to the figure paid and within a minute apart. How is this not noticed? After I went into the bank, wasted my day, lost money because I had to cancel appointments I was sent to make an affidavit at SAPS. It my account but I have to make an affidavit!?

It was then handed over to the ***** division-I was promised that they would call - the call didnt happen. Eventually the money was refunded and I got a call asking me "if they should give me any feedback on the investigation" I fumed because off course I want to know who did this to me. (by the way-an IT friend confirmed that it must have been an inside job due to some hph ladder or something which was done half asses and I picked it up)

No feedback was ever received!!!!!!!!!!!!!!!!!!!!

Today the very same thing happened again! Uber deductions for $1, then a few seconds later for $12.86 then again for R1143 a minute later (please note the different currencies) then about 13 minutes later another exact R1143 then 8 minutes later $1 then a few minutes later another R1143 and another and another to the tune ofaround R6000!!!

Can Bidvest's system not pick up these anomalies ? Now again I have to waste a day at SAPS, then the Bank filling in forms and again empty promises!

I immediately called the call centre when I got home and realised what had happened and the idiot of a call centre agent tells me these Uber trips are possible at these figures , every few minutes!!! Really? Because as she said "it depends where you go to....." Really? then why did I put fuel in a Landrover Discovery today clever call centre lady????

**** service, **** call centre and I bet Bidvest is getting hacked all the time. ****** **** bank!

Go and listen to your call centre agent who then put the phone down in my ear. In fact I want a copy of that for my attorney!

Thankfully I have another bank account. I should have closed this account after the last incident about a month ago. And by the way Bidvest_ I will cash in my investments as well and I'll go somewhere else