LB
Laurissa B

1 reviews | Active since Oct 2013

27 Jun 2019, 11:15

BIDVEST BANK DOESN'T CARE!!!!

********** transactions has gone off my account and I informed Bidvest. I was told that I need to go into the bank to fill in a form??? I WILL NOT GO TO THE BANK I WANT MY MONEY BACK. I did not pay anything or buy anything and I reported it, I want my money reversed back into my account and I won't go to the branch for stupid forms. Other banks can reverse transactions so why can't you?????? REVERSE THIS ********** TRANSACTION. R2963.30 IS WHAT I WANT BACK INTO MY ACCOUNT NOW!!!! THIS IS ***** HAPPENING

0
Replies (2)
LB
Laurissa B's update27 Jun 2019, 16:10
Reviewer Update
Thank you to the lady that assisted me. I didn't get your name but the funds was put back into my account. Thank you
Bidvest Bank
Bidvest Bank's reply28 Jun 2019, 09:01
Official
Dear Laurissa B,

Thanks for making contact. We are thrilled that we were able to get this done for you. Please keep in touch. 

Kind regards 

Bidvest Bank Customer Experience 

***