Bidvest bank and GEPF

Item: Bidvest Bank
Rating: 1
Author: Duduzile R

Bidvest bank and GEPF I'm a very disappointed at Bidvest bank, I app**** on the 3rd of September for my two pot but until this day I have not received anything because GEPF cannot verify my banking details. I've been calling and emailing Bidvest bank but nothing is helping. I will definitely move to other banks who cares about their customers

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Replies (1)

Bidvest Bank's replyOfficial

07 Nov 2024, 16:19

Good Afternoon, Duduzile

We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.

We appreciate your patience.

Regards,

Bidvest Bank Team

Bidvest Bank's reply07 Nov 2024, 16:19

Official

Good Afternoon, Duduzile

We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.

We appreciate your patience.

Regards,

Bidvest Bank Team