Bidvest bank

I app**** for my two pot system in 4 September to date I haven't received any payment. I was told that GEPF IS EXPERIENCING PROBLEMS WITH VERIFICATION OF ALL BIDVEST BANK HOLDER'S. I am very frustrated and disappointed cause I was first in line to submit my claim, but to date nothing. I need this money people who app**** way after me already received they payment only waited 2 week that's very unfair to all of us as bidvest bank account holders. Please sort this out . We won't think twice to move out salary to another Bank.