Bidvest Bank

Bidvest Bank Virtual branch in Jhb, today 18th August 2022 @ 12:17pm. After asking to speak to 2 consultants, was told all in a meeting. This is a recurring answer! I asked for manager, Jeeten, also in meeting. Wouldn't give me his email! Eventually was put through to JOHN, also a manager ( ha,ha ) who was absolutely & utterly disrespectful & rude, blaming his actions on my rudeness!!! He was obviously forewarned by receptionist, as I asked for his surname which was difficult to write down. I asked him to please spell it slowly, to which he rep****, he is. Whenever or whatever I said, he had an answer back, eventually ending up in a shouting match. I said I'm going to the press & Hellopeter, to which he rep****, do it......& promptly put the phone down! I INSIST on a written apology. I am a mature, intelligent lady & was left angry, upset & frustrated. My blood pressure no doubt went sky high. PLEASE can someone get to the bottom of this ongoing saga/debacle? I have sent spent time sending numerous emails, making phone calls to NO avail. Shocking and disgusting customer service. If they didn't have good interest rates, I certainly would not have used Bidvest. Whew, I will wait with bated breath for an acceptable way forward.