Bidvest Bank

I have had an awful time using Bidvest to get my money transferred into my account. I am a single mom who relies on the money I work for to actually show up in my account. Its been 8 days and its been a really difficult and stressful time. I almost quit my job today so that I dont need to use Bidvest again. The stress and worry of where the money is after an entire month of working to not show up when i need to pay for bills and school fees etc is jut too unbearable for my nerves. I was sent a SARB reporting mandate which I filled but have still not received the funds.