OL
Omphemetse L

1 reviews | Active since Apr 2023

11 Sept 2023, 11:27

Bidvest and Spot money are holding my funds for 3 months

Bidvest and Spot money are syndicates who are holding my funds in their banks. And it's been 3 months now. On Thursday 7th of September bidvest bank people called me and they told me they'll get back to me later and I am still waiting. I only want my money because I can't access my funds.. Spot Money and Bidvest are ****mers. I am still waiting for my account to be unlocked. Why is it even locked? You locked my account for no reason and yet I haven't paid my rent and it's due .I cannot pay my rent for 3 months now and the landlord wants to kick me out here. No feedback No thing for more than 2 months. I know there isn't an investigation that how you rob people. Bidvest bank I am going to make them aware and the people of South Africa.. I got all the screenshots..I even send money to FNB its been 3 months now but my money hasn't been reflected that means you reverse my money back to your bank. its been 3 months since my account was locked. I read all the bad reviews on the internet and on hellopeter.com. You have been locking people's accounts for years whilst they have money on it.. You blocked me at Facebook and Instagram what you guys are doing its ***** and I am not going to stop exposing you. I am going to show the world what *****ulent bank are you, taking people's money. I will keep on exposing you until I get my money back and after I will close this stupid ***** bank. I can't even pay my rent and even buy food. I can't even call you guys because there's no landline or offices I can go to.. You guys are a ****. I need my money I don't know why people must continue with this bank while you ***** their money. You are ****mers who are hiding behind bidvest. You will be exposed to South African people..

I have provided you with all the documents you requested and yet still its locked. No man this is not right..

Lawyers must intervene in this matter you can't keep on locking our accounts for nothing..I've been waiting for feedback from 27 July

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Replies (7)
Bidvest Bank
Bidvest Bank's reply11 Sept 2023, 12:06
Official
Hi Omphemetse

Please note that we have made a follow up with our complaints team, Please note that we have escalated you complaint to one of our customer service agents who will be in touch with you as soon as possible. We appreciate your patience. 
 
Regards, 
Bidvest Bank Team
Bidvest Bank
Bidvest Bank's reply11 Sept 2023, 13:48
Official
Hi Omphemetse

Please contact Spot Money directly regarding your account, this is thier email address: *** 

Regards
Bidvest Bank Team 

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Omphemetse L's update11 Sept 2023, 14:28
Reviewer Update
No you are the one that gave them a go to hold my account thats what they said to me.
Bidvest Bank
Bidvest Bank's reply11 Sept 2023, 15:31
Official
Hi Omphemetse

Our service team has made contact with you, as soon as we hear more feedback we will get back to you 

Regards
OL
Omphemetse L's update13 Sept 2023, 12:33
Reviewer Update
I am unhappy with Bidvest and Spot money. They are holding my funds in their account from July till today..And they are being rude especially SPOT MONEY theuly blocked me on Facebook and Instagram today when I chat with them on their app they end the chats.. I have more than 60k inside that I cannot use. BIDVEST THEY DO NOT GET BACK TO ME while they told the spot people they must investigate my account.. I can't even buy food and even pay my rent.. it's 3 months due now..I Don't know what to do I also want to report Bidvest and Ombudsman and The National Consumer Council and I am also planning to file a lawsuit case against Bidvest and Spot money.
Bidvest Bank
Bidvest Bank's reply14 Sept 2023, 13:54
Official
Hi Ophemetse 

We have just sent another follow up with the cutomer service team and we will give you feedback as soon as we get it.

Regards
Bidvest Bank 
OL
Omphemetse L's update14 Sept 2023, 16:26
Reviewer Update
When?? Because no feedback No nothing..I want my money 60k inside its locked