1 reviews | Active since Jul 2020
Bidvest
I am really getting impatient with staff in your bank now. I am sending a third email in a space of 2 days and had to wait for 20 min while your consultant Itumeleng had to speak to other people in your bank for a mere reversal on a debit order. What does it take for Bidvest to just reverse on my own bank account after sending me a form to fill in and then scan back then I have to waste my money and airtime to send you the form then call you guys again to check if the reversal was done? I am really getting sick and tired of your consultants lies. Its been over 5 hours since I called and was told it was done. Even now I have to call you back and be told working hours are done.
Im am really upset and I am putting this on social media. Your service is dispicable
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
