lL
lindawindell L

1 reviews | Active since Sept 2016

01 Nov 2022, 16:26

Best Quality Assurance Manager Ever!

I had a problem with the Bidvest Bank website when ordering Forex, and the website kept giving me errors. Being in a panic about the time limits I had to order Forex, I tried contacting Bidvest via Facebook and via their website. Feroda Smith-Karriem - Quality Assurance Manager - contacted me early this morning and has literally followed up each step, and called me to ensure that a solution was found for me. She was absolutely amazing and Bidvest should be proud of have her as an employee. She really turned my opinion around of the company and I really appreciate all her efforts to resolve my problems.

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Replies (1)
Bidvest Bank
Bidvest Bank's reply02 Nov 2022, 10:34
Official
Hi Linda,

Thank you for the positive feedback. 

 It's always great to receive good feedback from our clients. 

Kind regards 
Bidvest Bank Customer Experience