MA
Moegamat A

1 reviews | Active since Nov 2022

09 May 2023, 14:16

Bad services from bidvest bank

My account has been suspended after a client paid over 200k to render services. I've been calling and e-mailing them for the past 2weeks and they still keep giving me the same stories. Today i had enough of them as my client opening up a case against me for this matter. My client transferred over 200k 2weeks ago and in a few days an additional 12k. The 12k was made available to my account but not the rest of funds. I would like everyone to know out there that bidvest bank are a useless bank. They expect you as their client to do all their work and they keep you on the line for over an hour waiting.

0
Replies (18)
MA
Moegamat A's update09 May 2023, 14:24
Reviewer Update
Bidvest are a bank not to be used
Bidvest Bank
Bidvest Bank's reply10 May 2023, 08:52
Official
 
Hi Moegamat Arendse, 
 
Thanks for your contact details. Please note that we have escalated your complaint to one of our customer service agents who will be in touch with you as soon as possible. We appreciate your patience. 
 
Regards 
Bidvest Bank team 
Bidvest Bank
Bidvest Bank's reply10 May 2023, 11:08
Official
Hi Moegamat Arendse,

Please could you provide us with your ID as well as your account number to assist?
MA
Moegamat A's update10 May 2023, 11:13
Reviewer Update
Please contact me directly as im not going to give my personal details via tje internet.
My cell number is ***.
If i dont get a call in the next 30min i will take this matter with the ombudsman saps and hawks
Bidvest Bank
Bidvest Bank's reply10 May 2023, 14:19
Official
Hi Moegamat Arendse,

Please note we have sent your response to our service team and they will contact you 

Regards 
Bidvest Bank Team 

MA
Moegamat A's update10 May 2023, 14:20
Reviewer Update
You keep saying that but then no1 returns a call
MA
Moegamat A's update10 May 2023, 14:22
Reviewer Update
I am getting fedup with your promises of sorting this mess out that you guys have created. I need my funds available now or i will be pressing charges againts this bank. And trust me ot wont be a nice picture painted and it ruin the image of bidvestbank
Bidvest Bank
Bidvest Bank's reply10 May 2023, 15:17
Official
Hi there 

Please note the service team has tried to contact you multiple times and could not get ahold of you. Please let us know when is the most convenient time to call you 

Regards 
Bidvest Bank Team 
MA
Moegamat A's update10 May 2023, 15:30
Reviewer Update
Don't talk bull to me. No one has called me. Ive been on my phone the entire time
MA
Moegamat A's update10 May 2023, 15:33
Reviewer Update
Im pressing charges now againts bidvest bank. Im on my way now to the media as well
MA
Moegamat A's update11 May 2023, 07:22
Reviewer Update
See bidvest are full of promises. They dont deliver what they say they will. The will keep promising you and i dont believe any of their promises. None of the management or higher management have contacted me yet. To be aware, I had taken this matter to the media,ombudsman for banking services saps and the hawks.
Bidvest bank Ltd and Absa bank will be held accountable for all lost of income to my bussiness and alp legal fees to my attorney's.
Just to let bidvestbank and absa know, that ill be suing for lost ofincome and all legal fees.
MA
Moegamat A's update11 May 2023, 09:33
Reviewer Update
Dont give a customer complaints agent to call me. All of these people are ***********. The managers dont even call and apologise they send the small people to do their dirty work. I lf no one in higher management to tell me that the funds are available in the next 10min i will pursue with the media and all relevant media people and expose bidvest bank for *****sters
MA
Moegamat A's update12 May 2023, 07:10
Reviewer Update
I will not stop with reviews on BIDVest bank until my R154708.00 are freed from the hold. I have taken this matter to my attorney's and the ombudsman saps the hawks and furthermore all media and media publications. what i have also done was getting people online that does blog, and they will be blogging about BIDVest banks poor customer and banking services. we agave also gotten a few people more that had and still the same poor services from BIDVest. my name and reputation have gone down the drain due to these poor services from BIDVest now i will be taking things further.
Bidvest bank have taken the lively hood of honest people. So now I will be taking them to court
Bidvest Bank
Bidvest Bank's reply12 May 2023, 08:37
Official
Hi Moegamat Arendse

One of our service agents has made contact with you and the matter is in the process of being resolved, please note we will further make a follow-up with the service team on the issue's progress. 

Regards
Bidvest Bank Team 

MA
Moegamat A's update12 May 2023, 08:52
Reviewer Update
Please just stop making promises. You guys had enough time to clear the funds. Now im taking action. I have been patient enough with you guys. Now that a case have been made and you been exposed on hellopeter now you guys want to respond. Im not taking any of your words. Im dealing with this matter as we speak
MA
Moegamat A's update12 May 2023, 08:56
Reviewer Update
Further more. You let complaints department people calling me not management. You guys let the people that has no clue whats going calling me. Everytime its promises upon promises no solutions. As i said i want my money cleard now not wanting calls and promises. I will make sure bidvest bank closes by the end of next week if my R154700 is not cleared by 10am this morning.
MA
Moegamat A's update12 May 2023, 13:52
Reviewer Update
Yet another promise from bidvest bank. They dont commit to any of their clients. Luckily i have a strong case againts them. The charges against this bank are becoming stronger by the hour.
Who ever banks with bidvest make sure your money is out the account as we are making sure that bidvest will go under liquidation.
Bidvest Bank
Bidvest Bank's reply12 May 2023, 15:39
Official
Hi Moegamat Arendse

Please note Our ***** Department has advised that the matter has been resolved and you can access your account.

Regards 
Bidvest Bank Team