1 reviews | Active since Sept 2016

30 Nov 2017, 16:07

Bad service very disappointed

So I recently just opened a new Bidvest Account and it has been nothing but an unpleasant experience to the point of me ready to close this just after a month . The card took forever and a day to be delivered . Then when I made my first EFT payment somehow the payment wasn't processed unbeknowst to me . The call center has no answer and no one is giving me an explanation as to why this has happened .

Very disappointed

0
Replies (3)
Bidvest Bank
Bidvest Bank's reply07 Dec 2017, 17:03
Official

Dear Kondi,

Kindly accept our apology for any inconveniences caused by this incidence. Your issue has been escalated to the payments department.

Kind regards

Bidvest Bank Customer Experience.

***

Bidvest Bank
Bidvest Bank's reply07 Dec 2017, 17:03
Official

Dear Kondi,

Kindly accept our apology for any inconveniences caused by this incidence. Your issue has been escalated to the payments department.

Kind regards

Bidvest Bank Customer Experience.

***

Bidvest Bank
Bidvest Bank's reply07 Dec 2017, 17:05
Official

Dear Kondi,

Kindly accept our apology for any inconveniences caused by this incidence. Your issue has been escalated to the payments department.

Kind regards

Bidvest Bank Customer Experience.

***