Bad service guaranteed

A bank that has no idea what the word IMMEDIATE means. Pay and clear means you will receive your payment at exactly the same time you would have anyways but will cost someone extra for an imaginary service, and if you phone customer service they will request the same detail over and over as you never speak to the same person twice and nothing ever gets done about any problems you might have. South african banks are all bad to some extent but Bidvest bank at this point might just be the leader of the worst banking experience.