mS
mpho S
1 reviews | Active since Jun 2015
17 Mar 2023, 10:09
Bad service
BidvestBankSA such a poor service that my father is getting from your bank. The online banking keeps giving an error message when trying make a withdrawal request from the 32 days account. Emails have been sent to the customer service with the withdrawal forms, they said that the forms are blank but fail to understand why couldn't they assist telephinically and he also called the call center, but was transferred from one place to another. This were the options that were given by your customer service but non of this is helping.
Helpful (0)
Replies (3)0
Replies (3)
Bidvest Bank's replyOfficial
17 Mar 2023, 15:24Hi Mpho
Your matter has been resolved in terms of receiving the funds
Kind Regrads
Bidvest Bank
Your matter has been resolved in terms of receiving the funds
Kind Regrads
Bidvest Bank
Bidvest Bank's reply17 Mar 2023, 15:24
Official
Hi Mpho
Your matter has been resolved in terms of receiving the funds
Kind Regrads
Bidvest Bank
Your matter has been resolved in terms of receiving the funds
Kind Regrads
Bidvest Bank
mS
mpho S's updateReviewer Update
17 Mar 2023, 15:41Thank you for the response.
mS
mpho S's update17 Mar 2023, 15:41
Reviewer Update
Thank you for the response.
mS
mpho S's updateReviewer Update
17 Mar 2023, 15:58Thank you for the response even though it's really shocking that the penalty fee of early/immediate payment is said to be 3% how ever for the amount of R6000 your bank is taking R1000. That's crazy, I won't encourage my father to add anything into this account after getting this experience and such a chunk of penalty .
mS
mpho S's update17 Mar 2023, 15:58
Reviewer Update
Thank you for the response even though it's really shocking that the penalty fee of early/immediate payment is said to be 3% how ever for the amount of R6000 your bank is taking R1000. That's crazy, I won't encourage my father to add anything into this account after getting this experience and such a chunk of penalty .