MN
Molebogeng N

1 reviews | Active since Feb 2018

23 Mar 2018, 13:36

Bad service

I have been trying to login into my bidvest business account with no luck. I called bidvest more than 6 times with the same issue, yet no one is able to assist with my query as it says that my login details are incorrect even after been reset.

My experience with bidvest lately is not a pleasant one. I am really considering moving my portfolio elsewhere.

Can someone please assist. My number is ********** 608

0
Replies (2)
Bidvest Bank
Bidvest Bank's reply26 Mar 2018, 08:32
Official

Dear Molebogeng,

We apologise for the bad experience. This matter has been escalated to our Customer Management Team and they will be in contact with you shortly.

Kind regards

Bidvest Bank Team

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Bidvest Bank
Bidvest Bank's reply29 Mar 2018, 17:46
Official

Dear Molebogeng,

Our Customer Management team have advised us that you have been contacted and this matter has been resolved.

Please feel free to contact us should you require further assistance.

Kind Regards

Bidvest Bank Customer Experience Team

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