SM
Seadimo M
1 reviews | Active since Oct 2024
17 Oct 2024, 10:25
Bad conduct of business
I have been using the same method of transferring my money from Payoneer for years now and every year in January I submit a mandate but since Monday Bidvest doesn't want to send my money from my account into my South African bank account.
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Bidvest Bank's replyOfficial
21 Oct 2024, 13:36Good day, Seadimo
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible and we are working on resolving this swiftly
We appreciate your patience.
Regards,
Bidvest Bank Team
Bidvest Bank's reply21 Oct 2024, 13:36
Official
Good day, Seadimo
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible and we are working on resolving this swiftly
We appreciate your patience.
Regards,
Bidvest Bank Team