AVOID: Bidvest World Curency Card

Bidvest is trash. DO NOT UTILISE BIDVEST for world travel. I'm going to point out why very brief and to the point:

1. Bidvest have a world currency travel card that is very shady. The only way you can access the card is by utilising a register and online portal / app that doesn't work at all.

2. What's worse is that the app you need to download to UTILISE the card has been duplicated and one appears to be **** and the other doesn't register your cards.

The answer you receive every time you try to register is "no service availability". There are several clients on the apps review that have the same problem.

Go review the black in colour app yourself in Google play store.

3. This means you will not be able to check your balances nor make transfer transactions on holiday.

What a wet blanket after giving this bank your hard earned cash, mxm.

4. The only way you can check your balances and make transactions is on an international atm that supports MasterCard and they will charge you a hefty international fee everytime you do so. 5. Bidvest head office was not even aware that the apps they are advising clients to download are *******ed and cloned. This just seems **********.

If you're like me and making sure your finances are safe and sound when you travel you'll want to ensure that you go with a reputable bank that can afford to educate it's employees on how to assist clients with major concerns like this.

In fact you'd rather go with a bank that can guarantee the services they are offering. There are many to choose from with greater competency and desire to assist clients.

All in all the staff at Fourways mall Johannesburg were really helpful and tried their best to help us but even they were bewildered to learn that the company (Bidvest) they work for have the lowest resolution to problem solving, product knowledge and headquarters assistance.

Now because these currency cards can only be utilised over seas we are now travelling blind with no idea but the word of our consultants that we have readily accessible funds for our vacation.

This really dampens your mood having to wish and hope everything works out. I urge anyone traveling overseas NOT TO CONSIDER BIDVEST TRAVEL CURRENCY CARDS.

This was a horrible experience and if I were Bidvest reading this I would be very dissapointed in my company's inability to execute simple client related banking needs.

Sorry Bidvest you have lost me as a loyal supporter.

NOT IMPRESSED