ATM Dispensed less amount

Item: Bidvest Bank
Rating: 1
Author: Sibongile N

I am not happy with service received. I made a withdrawal at an old mutual bank ATM yesterday, the ATM dispensed a lesser amount than that I have requested and now that money hasn't been deposited back to my account. Please sort this out ASAP. I need that money

Helpful (0)

Replies (1)

Bidvest Bank's replyOfficial

14 Jan 2025, 14:03

Good day

We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.

We appreciate your patience.

Regards,

Bidvest Bank Team

Bidvest Bank's reply14 Jan 2025, 14:03

Official

Good day

We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.

We appreciate your patience.

Regards,

Bidvest Bank Team