Another victim of this messed up mandate!

Item: Bidvest Bank
Rating: 1
Author: Vanessa M

I have spent all day trying to withdraw my funds because I have to travel to my grandmother's funeral. My details are unchanged from when I completed the mandate in October 2024. This has been such an awful experience, and the call center is completely useless! 1 star is far too generous!

Helpful (0)

Replies (1)

Bidvest Bank's replyOfficial

09 Jan 2025, 09:49

Good day, Vanessa

We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.

We appreciate your patience.

Regards,

Bidvest Bank Team

Bidvest Bank's reply09 Jan 2025, 09:49

Official

Good day, Vanessa

We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.

We appreciate your patience.

Regards,

Bidvest Bank Team