AM
Audrey M
1 reviews | Active since May 2020
11 May 2020, 12:31
Angry with Bidvest bank
They just closed my account after someone told them that I tried to dupe him, instead of hearing my side of the story they just closed my account and I emailed their ***** department with all necessary documents but they haven't got back to me, it's now more than 8 months without any communication.
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Bidvest Bank's replyOfficial
11 May 2020, 12:51Hi Audrey,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Bidvest Bank's reply11 May 2020, 12:51
Official
Hi Audrey,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience