A mission to open bank account!!!

I tried opening a bank account at Carlton Centre Bidvest Bank, when they couldn't confirm my residence, the blocked me from their system. They then requested for my proof of employment and confirmed my employment, but they still didn't open my account. I then opened the account online and they opened the account and they send the card to my work place via courier, when I went back to the Carlton Centre Branch, they were shocked at how they could release my account and they gave me the nastiest attitude, I was actually treated like a ******** as the lady that I spoke to said my account was handed over to the ***** department! The lady was loud and arrogant and the other customers were just staring at me in disbelief, thinking that I'm there to de***** the bank. Monday, I called and told her the urgent need I had to open an account so I can receive my salary in my new job, she yelled at me telling me not to call her as she will call me, I'm not the only customer and I'm being a nuisance. I put down the phone in tears all because of Boitumelo's attitude and not being able to open a simple bank account! When I called today, a guy nice enough told me that I'm blocked and they wont open