A customer for 6 years - embarrassing treatment!

My only bank account has been with Bidvest bank for the past 6 years.<br> On 14 July, I increased my internet payment limit to accommodate a payment I would be making at a service provider 3 days later. However, when I was there and logged on to do the payment, the limit was the amount before I increased it. I had to phone from there and was incredibly embarrassed by the treatment of your call centre employees.<br> I ended up swiping my card for a certain amount and withdrawing cash to make up the balance - which left me without money. <br> I have also sent two e-mails regarding this matter and not one single Bidvest employee has had the decency to even answer \Investigating". <br> I will never"