MM
Mila M

1 reviews | Active since Dec 2017

17 Jan 2023, 13:16

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Hi, I paid the fee to renew my license, but after that I did not receive a confirmation or an order number. I have reached out multiple times and no one is getting back to me.

0
Replies (3)
Renewonline
Renewonline's reply19 Jan 2023, 14:53
Official
We appreciate you taking the time to provide feedback. 
We would like to assure you that your voice has been heard and that we have assumed responsibility for expediting the issuance and delivery of your vehicle license renewal this afternoon. Delivery thereof may be expected tomorrow . 
Please refer to your inbox for a detailed explanation of the occurrence and its subsequent resolution. If you'd like, you can send any remaining concerns and/or suggestions to the email address you received from management.
Thank you for granting us the opportunity to rectify the matter. 
MM
Mila M's update19 Jan 2023, 15:29
Reviewer Update
Hi, thank you so much for sorting out the issue and taking it seriously.
Renewonline has been in contact with me via e-mail and telephonically and sorted out the issue. I would now recommend others to use them as well.
Renewonline
Renewonline's reply19 Jan 2023, 16:43
Official
Thank you very much Mrs. K. We truly appreciate your patience and understanding.