Do not use RENEWONLINE

I would not recommend anyone to make use of Renewonline's services.

During lockdown I renewed my licence disk and paid a R1000+. I fully understand that the licensing department was closed and therefore I was patient. The thing that upsets me is that there is no communication from Renewonline keeping you up to date on the progress of your order.

There is no telephone number anywhere and they do not respond to emails. When they don't get hold off you on you mobile, they do not even bother to send you an email. I also didn't receive any notification of my parcel being out for delivery but they can send me an email to say that they couldn't deliver as they couldn't get hold of me. If I knew that I was expecting a delivery I would have been glued to my phone.

It is starting to seem that I won't ever receive my disc. Very disappointed and aggravated