Worst service, looks are deceiving!

One of the worst experiences I've ever had from a place that comes across as 'professional'.

I was given false hope and made promises about my vehicle being repairable, I'm still waiting for the quote for a month now. No response. There is some ***** things happening there, it is shocking!

I had to make the heartbreaking decision of letting them 'write off' my vehicle as I needed transport!

Now I'm asking for my belongings that were left in the car, after numerous calls, unanswered calls and unanswered emails, I have reached my limit. I want my belongings back!

Tried getting hold of a manger, any manager, calls gets dropped after ringing for so long. Tried phoning again, 5 times in fact today only, NO ANSWER from ANYONE!

Looks are definitely deceiving, maybe it was for the best that I didn't get my car fixed there if they cannot even answer phone calls or respond to emails.

I am livid! I will tell everyone who has ears to listen, what terrible service I received.

I will definitely take this matter further.