Worst Panel beater

Car was sent here by momentum car insurance after an accident on the 9th of February, and what a nightmare it has been with both momentum and renew it. Two businesses I recommend you avoid like the plague. Firstly, there’s no feedback, you will have call both and chase after your claim and repairs, zero customer service on both ends and arrogance from renew it. Worst panel beater I have ever encountered especially if you drive a BMW, they have no experience on repairing these, no quality control whatsoever and are just *********** to say the least. Also be careful, they will charge you an additional 25% mark up on “new parts” and claim it’s a legal, and an “understanding” they have with the insurance company but cannot give you proof of it in writing as told to me by manager carmella. Spoke to momentum confirmed they have no such understanding! Renew it are ****mers and underhanded! Claim was approved on the 23rd of Feb, after which it should have been a 10day repair from renew it, but instead it turned into a month and 6 days and my car is still not properly repaired. For the first 2 weeks nothing was done because they couldn’t source the mag wheel, there was no plan b to complete the other repairs in the meantime, just stories of processes and there’s nothing they can do. Had to escalate with momentum after many calls, then only did I receive feedback – which was vague and dismissive. Eventually on week 3 (12days after claim approved) they got the mag, repairs started. I was called and told my car would be ready Tuesday 28th of March, only to waste my time/money/fuel to get there and find the repairs had been done rather ***********ly, and some repairs not even done, I couldn’t take the car. The workshop manager promised to have the car back in a day and a half with everything done properly. 2 days later Friday 31 March when I get there to pick up the car, the repairs of the repairs were still not properly done, the fender was not fitted or secured properly, the back seat was loose, the rubber on the door wasn’t fitted, a window button damaged and now there’s a banging noise on the wheel they repaired, and the car was dirty on the inside. What was supposed to be a 10day repair has taken more than a month, and the quality of the repair work that was done is just appalling to say the least, the incompetence of the workshop team and service advisors is staggering, and I am left with being over-charged and a badly repaired car!