SR
Semone [email protected]

1 reviews | Active since Aug 2024

08 Aug 2024, 12:53

Vehicle Repairs

Chelene was wonderful, she kept me updated regularly and went the extra mile to make sure my vehicle was ready on time. There are a few issues regarding the repairs though. My vehicle was hit on the front left wheel which pushed it back a bit, making it difficult to open and close the door. After collecting my vehicle, it's still rubbing up against the other side when I open and close the door, damaging the newly painted panel. The hub cap on the affected wheel was missing, Chelene did mention that this is on back order so hopefully will still receive it. There is a ***** missing on the inside panel of the door and the button to lock and unlock the windows is now not working.

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Replies (1)
Renew-it Sandton
Renew-it Sandton's reply08 Aug 2024, 13:37
Official
Good afternoon, Semone, 

Thank you for taking the time to review us on this platform. 

Firstly, our apologies for not living up to your repair and service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 
 
Regards

 Renew-It Team, Always@yourservice