TM
Tlou M

1 reviews | Active since Nov 2024

18 Nov 2024, 11:00

Untidiness and negligence

Worst experience, took my car in for repairs in August, my car spent 3 weeks there.

The untidiness and mess on my car. They left scratches where they were repairing, white glues on my car lights ( front ans back), they even scracthed my car back lights. The scratches on my window frame and glues. Also, the paint at the bottom is another color, you can see they burned it too much... My car has scratches and glues everywhere, even where they claimed they did not touch. It is untidy and having to take back my car there for another 3 weeks will be impossible for me as i need the car for work. I am not happy.

0
Replies (2)
TM
Tlou M's update18 Nov 2024, 11:03
Reviewer Update
In September i meant
Renew-it Sandton
Renew-it Sandton's reply18 Nov 2024, 11:24
Official
 Good morning, Tlou, 

Thank you for taking the time to review us on this platform. 
Firstly, our apologies for not living up to your repair and service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.  
Regards

 Renew-It Team, Always@yourservice