JP
Jeremy P

1 reviews | Active since Jun 2023

30 Jun 2023, 13:03

Unprofessional and unsatisfactory damage to my vehicle

On the 24th June 2023 I went in to collect my vehicle. I noticed that there was a misalignment to the front right fender where the repairs were carried out. There was also allot of paint work errors that I pointed out to the foreman. There was also damage to my vehicle that done by the workshop at Renew It Sandton. I refused to take my vehicle until the repair was done correctly. On the 30th June 2023 I went in again to collect my vehicle. This time the paintwork errors were even more visible. There was issues I pointed out on the 24th that had not been rectified. My car was even more damaged and a sensor on the inside of the vehicle that the workshop broke was now completely missing from the car. This is highly unprofessional and the worked carried out is well below par.

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Replies (1)
Renew-it Sandton
Renew-it Sandton's reply30 Jun 2023, 14:42
Official
Good day Jeremy

Thank you for taking the time to review us on this platform. 

Firstly, our apologies for not living up to your repair and service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 
 
We have escalated this matter to the directors who will be in contact with you.
 
 Renew-It Team, Always@yourservice