LS
Lawrence S
1 reviews | Active since Jul 2020
26 Jul 2020, 17:09
They replaced my light with a different light and Now my car has 2 different light on it
I took my car for repairs as it was involved in an accident, the car was damaged on the left side and the light was broken. They fixed the car and the replacement light is different from the original light and now I am driving around with 2 different lights on the car(the original light is white and the new one is painted in black) I did raise the issue and I was told that my original lights are no longer manufactured, so my question is why didn’t they buy 2 lights that are the same and inform my insurance? On the other hand my mirror is scratched and the indicator on it is no longer working. They don’t even bother to let me know that it was damaged until I arrived home .
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Replies (1)Renew-it Sandton's replyOfficial
27 Jul 2020, 08:32Good Day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced.We have escalated the issue to the Service Manager for resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Renew-it Sandton's reply27 Jul 2020, 08:32
Official
Good Day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced.We have escalated the issue to the Service Manager for resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
