SZ
Steven Z
1 reviews | Active since Oct 2017
03 May 2022, 18:06
They messed up my car
My car was towed to Renew-IT Sandton in Feb 2022. Two months later when collecting the car, it now had additional issues. I took it to Mazda where they found that there was physical tampering with the cars wiring which cause the i-stop, lights, engine and samp sensors as well as the center console to stop working. Oil now constantly leaks from my car due to the samp sensors not working.
Their additional scratches, dents and missing bolts on my car.
These are problems that my car did not have when it arrived at Renew-IT
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Replies (1)
Renew-it Sandton's replyOfficial
04 May 2022, 17:05Good day Steven
Thank you for taking the time to review us on this platform.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Sandton who will be in contact with you.
Renew-It Team, Always@yourservice
We have escalated this matter to management at Renew-It Sandton who will be in contact with you.
Renew-It Team, Always@yourservice
Renew-it Sandton's reply04 May 2022, 17:05
Official
Good day Steven
Thank you for taking the time to review us on this platform.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Sandton who will be in contact with you.
Renew-It Team, Always@yourservice
We have escalated this matter to management at Renew-It Sandton who will be in contact with you.
Renew-It Team, Always@yourservice